Resume: Motivated, driven, and eager to excel in both my professional and personal life.

Biographical Information & Email Address

Name	Heather J Sell
E-mail	heather_sell2000@yahoo.com
Address	1309 Dixie Lane South
City, State	St. Petersburg, FL
Country	US
Phone	813-334-9797

What are you looking for in a job?

Work status	US citizen
Preferred employment	Full-Time/Permanent
Availability time frame	within a month depending on location
Highest degree obtained	B.A.S. Degree Technology Management
Years of experience	8
Annual or hourly pay	negotiable
Willing to relocate?	Yes
Willing to travel?	No
City or area preferred	KY, NC, SC, northern GA
Skills	Lotus Notes Administration, Server Administration, IT Security Administration
Hardware experience
Programming languages	SQL, Visual Basic, DOS

Description and work experience

Motivated, driven, and eager to excel in both my professional and personal life.

HIGHLIGHTS OF QUALIFICATIONS A highly-industrious, methodical Information Technologist with in-depth and thorough experience in Lotus Notes administration, IT Security administration, and strategy development. Demonstrated skills in leading edge technology management and project administration. Possesses an in-depth working knowledge and excellent training in Lotus Notes Administration, IT Security Administration, Server Administration, and corporate policy and procedural documentation. Offers strong hands-on organizational skills reflected by successful accomplishments in client liaison and relationship management. Able to work multi-tasked with a high sense of urgency during periods of high stress and demand Fast learner, will be able to contribute quickly and respond rapidly to reach positive results. Team leader.

HEATHER J. SELL 1309 Dixie Lane South St. Petersburg, FL 33707 Cell phone: (813) 334-9797 Email: Heather_Sell2000@yahoo.com RELEVANT EXPERIENCE IT Security/Database Administration and Management • Supervise and manage over 100 Lotus Notes servers, 80,000 user ID's, group lists, access control lists; monitor mail server replication and routing; utilize Domino administrator tools to administer Lotus Notes databases; setup and configure notes client mail and servers; establish, manage, delete user ID’s and mailfiles; migrate North American to International version Notes IDs for 50,000 users • Administer national MCS line of service recertification project; analyze possible issues; develop resolution strategies • Implement security measures to safeguard information in computer files against accidental or unauthorized damage, modification or disclosure; specify users and access levels of database via Access Control Lists, encryption keys, and authorization for Lotus Notes, Windows NT 4.0, Natural, RacF, MVS, Mainframe, and Unix • Develop plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure Network and Computer Systems Administration • Monitor Windows NT/2000 and Lotus Notes system performance; provide Lotus Notes security, troubleshooting and maintenance; perform data backups and disaster recovery; operate master consoles to monitor performance of systems and networks; coordinate network access • Monitor Windows NT/2000 network to ensure network availability to all users; perform maintenance to support network availability; monitor systems logs • Perform risk assessments; execute tests of data processing system to ensure functioning of data processing activities and security measures; direct computer security and emergency measures policies, procedures and SLAs for Windows NT/2000 and Lotus Notes environment Organizational Management/Training and Development/Leadership • Direct department, oversee 10 employees, analyze workflow via Lotus Notes tools; establish priorities, develop standards and set deadlines; train users; promote security awareness to ensure system security; conduct annual employee reviews and Departmental Quality Control; create department metrics and reports • Consult with managerial, engineering and technical to clarify program intent, identify issues and suggest changes Project Management/Coordination/Continuous Improvement • Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems • Coordinate Cyber Security Summit in conjunction with the F.B.I., Raymond James and St. Petersburg College; maintain St. Petersburg College’s IT Security Education website utilizing FrontPage 2002, HTML 4.0, and Internet Explorer 6.0 • Work as part of a project team to coordinate database development and determine project scope and limitations utilizing Project and Visio 2003, SQL, PowerPoint, and Word 2003 Heather Sell Page 2 RELEVANT EMPLOYMENT St. Petersburg College IT Project Coordinator & Special Projects Facilitator 2004 – current James Madison University CISSE Colloquium Registration Coordinator 2004 – 2004 St. Petersburg College IT Security Education Project Manager 2003 – 2004 An Elegant Affair Catering IS Manager 2002 – 2003 PricewaterhouseCoopers 1999 – 2002 SMTP Design/Admin Manager 2001 – 2002 Technology Infrastructure and Operations Central Security Administration Supervisor 1999 – 2001 Federal Express Senior Technical Support/Exec Desk 1998 – 1999 BB King’s Blues Club Systems Manager 1998 EDUCATION St. Petersburg College B.A.S. degree in Technology Management, with Honors May 2005 St. Petersburg College A.S. degree in Computer Information Systems Analysis, with Honors May 1998 St. Petersburg College Certificate Networking Systems Specialist May 1998 CERTIFICATIONS AND SPECIALIZED TRAINING IKON R4.5R/R5.0R Lotus Notes Administration System Admin 2001 IKON Windows NT 4.0 Administration training 2001 NETWORK/DESKTOP Novell 3.12/4.x, Windows NT, IBM Mainframe (RacF, Natural, MVS), Sable NT, Windows 95/98, Windows 2000, Windows ME, Windows XP, SOFTWARE Lotus Notes R4/R5.x, HTML 4.0, LEI(Lotus Enterprise Integrator), Sametime, PCAnywhere, Peregrine, PeopleSoft, NEIS(New Engagement Information System), Visio 2003, MS Project 2003, FrontPage 2003, MircrosoftOffice 97/2000/XP/2003 (Excel, Word, Access, PowerPoint), Microsoft Works 2000, Microsoft Publisher 2000/XP, WordPerfect, Object Linking and Embedding (OLE), Lotus 1-2-3, Corel, Lotus Freelance Graphics, Telecom Remote Access Program (TRAP), Ship File Conversion 7.0, Inbound Receiving, Advanced Reporting LANGUAGES SQL, DOS, PC Assembler, Visual Basic 5.0