Contact: 9, Rehman Park, Gulberg-2, Lahore, Pakistan
Cell: +92-300-842 9128
Res: +92-4258 777 34
Email: Khizer@infotech.com.pk
SUMMARY
A result driven highly energetic Project Manager with extensive experience in Management, Administration and Support of Information Systems. Strong “Hands on” technical knowledge with Lotus Domino Administration, MCSE and A+ certifications. Exceptionally skillful in Project Management, Infrastructure design and team leading. Administration, Lotus Domino/Notes R6/6.5, Help Desk Support and Administration Training. Proven ability to motivate and work effectively with persons from other cultures and all walks of life. Committed to the highest levels of professional and personal excellence.
SKILLS AND ACCOMPLISHMENTS
Technical Expertise:
Systems
MS Windows Server, Linux, Windows NT Server and Workstation, Windows 98 and XP. IBM O/S 2 – Novel.
Hardware
Maintenance and troubleshooting of IBM Netfinity e-Servers, IBM – DELL
- COMPAQ and HP Servers and Laptops repairing and troubleshooting. Hubs – Switches, MPEG Cards, Video Cards, Network Cards, Networking devices configuration,
Backups.
Software Lotus Notes R6.5.1 Domino Server installation and configuration – setting up users – configuration and administration, MS Outlook, MS Project, MS Office, MCafee Antivirus, FTP, Ping Utilities, Norton AV Server, Corel Draw, Photoshop, RIVA POS.
Networking
DNS, WINS, DHCP, TCP/IP, SNMP, SMTP, FTP. LAN Management, LAN Troubleshooting, Layout design, Help Desk & Network Project Management.
KEY ACHIEVEMENTS
• Serving as Onsite Lotus Domino Administrator for one of the largest e-Government Projects in Pakistan. The Project involved Infrastructure development and Lotus e-Applications.
• Worked as a Member Task Force for researching and developing a Virtual University on Internet. Used Lotus Learning Space as a tool and designed and implemented the dummy classrooms and teacher environment. The idea was taken and now have become visible as Pakistan’s first Virtual University http://www.vu.edu.pk
• Got promoted by CEO of my previous company from System Support Engineer to Network Administrator/ Webmaster upon my continuous efforts and willingness to acquire these roles. During this period, developed company’s website http://www.infotech.com.pk, implemented Lotus Notes Mailing Infrastructure, transferred users from MS Exchange to Lotus Notes, conducted training and simplified the IT systems.
• Provided consultancy to a Computer Technology Institute in terms of starting their operations, marketing campaign, designing of logo, printing the publications, developing the curriculum, applying for registration and setting up computer Hardware and Software Lab.
• Developed and presented E-Commerce Strategy for my current company to the management which is under consideration and near to approval.
PROFESSIONAL HISTORY
InfoTech Pvt. Limited “IBM® Business Partner”
Country Head of Messaging Division
Working as Country Head of Messaging and Collaboration Division. Responsible for IBM® Lotus Domino and Microsoft Messaging Solutions country-wide. Managing a Team or Pre-Sales and technical staff in InfoTech’s three offices. Preparing project plans, deployment SOPs and facilitating teams to provide maximum customer satisfaction. Effectively utilizing the capabilities of technical resources to upgrade their knowledge and expertise.
From Nov 2004 to date
LMK Resources Islamabad. “IBM Business Partners.”
Lotus Notes Onsite Administrator
Working as Project Consultant. A vital role in Support of the company as The Company operates in Karachi as well. Currently posted in Karachi office and responsible for the administration – support of internal IBM Domino infrastructure. Also looking after the client side, in terms of deploying the Lotus Notes Mailing systems, Applications and tuning of the deployment. Extremely sharp and cool minded in handling the typical customer related problems. Recently got training from IBM UAE trainer for IBM DB2 Content Manager.
From June 2003 to Oct 2004
FCTC - Riyadh, Saudi Arabia. “Membership Based Cash & Cary in Riyadh.”
IT Specialist
Worked as IT Technologist. Had a vital role in all the departments of the company as the business runs a Point of Sales System RIVA, used by each department. My role involved from troubleshooting Hardware to generating sales reports, analyzing market trends by using survey reports and preparing Technical Presentations. Also responsible for LAN Administration, Backups and user training. Extensive involvement in coordination with IT Vendors and negotiating with them for new purchases. From March 2001 to February 2003
InfoTech Pvt. Ltd. – Lahore, Pakistan.
IBM/ Lotus Notes Premier Business Partners in Pakistan. IBM Award for Best Software Seller in year 2001.
Network Administrator/ Webmaster
Maintain LAN Network, optimizing LAN using performance reports and maintain applications running on the LAN. Administration of Lotus Notes Domino Server R5, Windows NT/ 2000 and Proxy Server. Developing and maintaining company’s website. Providing Technical Support to major clients in terms of making planning for Network Expandability, Hardware and Software requirement analysis. Troubleshooting and Repairing of IBM and COMPAQ Notebooks.
Providing User and Administration Level Training for the clients purchasing IBM Hardware/ Software from the company. From March 1999 to February 2001
EDUCATION/CERTIFICATIONS
Masters in Business Administration - Ongoing
Associate Engineering in Electronics, Punjab Technical Board - Pakistan1997, Scored 74% marks
Graduation in Languages and journalism, University of Punjab, Lahore – Pakistan
IBM Certified System Administrator - Lotus Notes and Domino 6/6.5 |