SUMMARY
Lotus Notes Administrator/Developer and Technical Support Analyst with ten years of progressively responsible technical and developmental experience mainly within IBM and the legal industry. Detail oriented self-starter who is skilled in organization, communication, and is challenged by unique tasks and/or new projects. Strengths include: Lotus Notes Administration and Development for V3, 4.5, R5, and R6, troubleshooting, computer programming, software, creativity, e-commerce, flexibility, Internet, software marketing, multitasking, teamwork, World Wide Web, technical consulting, Blackberry project management, combating spam issues, disaster recovery testing and implementation for Lotus Notes, BES 2.2/4.0, and OnSet Technologies MetaMessage.
EXPERIENCE
08/05 – 10/05 Paul Weiss LLP – 1285 Avenue of the Americas New York, NY 10019
Lotus Notes Developer/Administrator Consultant for International Law Firm
Member of International IT team of 5 Lotus Notes Developers
• R6 Development and Design for various databases including Recruitment Portal Database for NY Recruiting team, Asia Practice Database Portal, Agents for litigation databases designed to search external data, import data, match data, export data and connect to other litigation databases. Enhancements, customizations and design to include frames, pages, web portals, R6 migration upgrades for Paul Weiss Portal in Lotus Notes R6 Mail Client, Lotus Notes Administration tasks to help Administrators to include migrating databases, checking servers for space, restarting DRONE servers and server maintenance, Lotus Notes replicas and troubleshooting replication
11/00 – 08/05 Dewey Ballantine LLP – 1301 Avenue of the Americas New York, NY 10019
Lotus Notes Developer/Programmer Analyst for International Law Firm
Member of International IT team of 3 Lotus Notes Developers/Administrators
• Responsible for 1/3 database development Firmwide including Project Management, QA, Creating and debugging code for all 4.5 and R5 notes databases including Recruitment databases, Associate Evaluation Processes, HR databases, Payroll and check requests, New Client and Matter Opening workflow databases, Calendar and Mail customizations
• Troubleshooting replication via hub servers Internationally and also clustered server hub/spoke infrastructure, compacting databases, strong understanding of Notes infrastructure and hub/spoke technology
• Troubleshooting all phases of replication worldwide for all lawyers and administrative staff, creating mail-in databases, PAB issues and entries, location documents, ACL issues, 3rd level Notes Administration issues including Notes mailbox and database maintenance, Admin-P, router issues with calendar busy times, all phases of mailbox issues, error messages, freezing, slowness, mail template issues, calendar issues
• 3rd level escalation of help desk support for all Admin and Developer Notes issues including mailbox issues, replication, databases, and various user issues, also Notes Administration and BES support for all worldwide offices,
• Set up worldwide Blackberry Wireless technology for the entire firm Internationally including traveling to UK to configure new Blackberry Wireless Servers and educating Partners on the new wireless technology for communication amongst the Firm worldwide, Blackberry and BES, strong project management, including meeting with Motient/T-Mobile to go over issues with both BES and Blackberry Desktop Software, MetaMessage 3rd party software server configured and supported 24/7, setup roll-over fax card lines for attachment viewing purposes, PIN to PIN technology, disaster recovery implementation of both BES servers for NY and UK internationally as well as MetaMessage servers and worked extensively with the Notes Engineering staff to build, test and maintain the disaster recovery site
Lynn M. Levash (Page 2)
• Support Blackberry Wireless 857 Motient Units, 5800 series T-Mobile and Verizon Units, configure new units, configure and troubleshoot Blackberry Servers, 24 hour International server support for both NY and UK office
• including troubleshooting of Blackberry Desktop Software issues, synching, calendar issues, address book issues, Blackberry connectivity issues, BES disaster recovery issues
• Train and educate entire Law staff in NY and IT staff worldwide on Blackberry wireless technology and desktop Notes connectivity software, troubleshoot Notes Blackberry connection including software to synch with Address Book, Calendar, and various Notes databases
• Rollout of all Blackberry Wireless Desktop upgrades and Server upgrades from start to finish, including writing technical documentation packages for the entire world IT staff in other offices, troubleshooting rollout to perfect any issues by testing NY office first and then simultaneously rolling out to other worldwide offices
• MetaMessage (Blackberry Attachment Viewing Software) Server configuration, implementation, training, support, troubleshooting, and upgrade rollouts for both handheld units and servers for NY and UK
• Member of IT team responsible for International Firm upgrade rollout of W2K for both servers and desktops using Symantec Ghost and scripting
• Member of Disaster Recovery Team responsible for building DR backup support servers for Blackberry and MetaMessage communication wireless technology and Lotus Notes 5.11 Client and 5.05 Servers
• Creating and updating DR flow chart diagrams and support documentation, as well as all Blackberry and BES documentation
• Citrix Mainframe Server configuration for remote access to Palo Alto Office
• Studying Javascript and web development for future application development
• Migrating 4.5 databases to R5 application development including web development
01/05 – 03/05 PrintMaker International – 7th Avenue New York, NY
Lotus Notes Consultant
• Assist IS Manager with Lotus Notes Administration and server issues including writing and implementing deadmail agents to assist with automated cleaning of mail.boxes
• Combat spam issues, research and assess firewall and infrastructure of organization and then assess trial spam software for implementation
• Perform upgrade from Notes 4.5 to R5.011 to ensure across the board compatibility and consistency for 2 Notes servers
• Assist IS Manager with customizing mail client, views, and desktops for all users including international Hong Kong Users
Lynn M. Levash (Page 3)
06/00 – 11/00 Bank of New York – 101 Barclay Street New York, NY
Lotus Notes Developer/Programmer Analyst -Wholesale Division
Member of PROWESS team of 4 Lotus Notes Developers
• Create, manipulate and debug/test code and bankwide notes databases
• Maintain existing bankwide databases
• Removal of @V3 Code to migrate to R5 in Spring 2000
• Create and maintain various Agents within bankwide databases, troubleshooting agents
• Use of many different @Functions and @Commands within Notes 4.5
• Develop and test Customer & Account Forms Approval Process Front-end
for bankwide Know Your Customer database
• Analyze different types of processes within the Banking Industry and learn
how Lotus Notes can effectively help to automate these various types of tasks
• Create and manipulate forms, views and navigators in PROWESS databases
• Build views, forms, subforms, action buttons, events and agents
• Use various Lotus Notes ids to effectively test approval processes with different ACL access levels
04/00 – 06/00 Sykes Enterprises, Inc./IBM Contractor - IBM Poughkeepsie, NY
Programming Consultant - Software Packaging Development and Support
• Read, analyze, and interpret common technical journals, and legal documents
• Effectively present information to top management, public groups, and team members
• Define problems, collect data, establish facts, and draw valid conclusions
• Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
• Create and manipulate forms, views and navigators in CIA database
• Analyze Lotus Notes 5.03 databases, troubleshoot code, and build views
• Help to effectively automate Software Planning business process
06/98 - 04/00 Manpower/IBM Contractor - IBM Somers, NY
Lotus Notes Developer /Database Manager & Marketing Research Assistant - IBM
ISV & SMB Marketing Team - ISV Profiles Database
• Provide support to the ISV & SMB marketing team through database management and Market Intelligence Research, troubleshoot problems within Lotus Notes databases with other developers, attend team meetings and teleconferences , Initiate diverse correspondence within IBM worldwide
customers, and International contacts including AP and EMEA
• Provide Market Intelligence information on ISV’s and target markets
• Provide Lotus Notes developer support to ISV Profiles database and ISV& SMB Project Tracking database
• Create and manipulate forms, views and navigators
• Create and update database Access Control Lists
• Enter ISV information into Lotus Notes database
• Perform Internet Research used for marketing and ISV product and profile information including detailed searches on the Intranet and WWW
Lynn M. Levash (Page 4)
EDUCATION
• NCE Group - Wappingers Falls, NY - Lotus Notes Developer Certification (CLP) Program - Completed Developer I & Administrator I towards CLP Certification Lotus Accredited 4.5, currently finishing R6 CLP
• Pace University, New York, NY - Computer Information Systems Undergraduate
• Dutchess Community College, Poughkeepsie, NY - Liberal Arts Social Sciences and Humanities A.A.S - Majors: Computer Information Systems and Psychology President’s List Honors – 3.87 GPA
• Arlington High School - Lagrange, NY - 1990 Graduate
• Dutchess County B.O.C.E.S., Poughkeepsie, NY - 2 Year Secretarial Procedures & Word Processing Degree/Electronic Accounting and Banking
SKILLS
SOFTWARE:
• Lotus: Notes R6.05, Notes 5.11, Notes 4.5, Notes V3, Lotus Notes Administrator, Lotus Notes Development I & II, LotusScript, Javascript, ODBC, Corp to Corp Consulting
• Lotus Mail and Calendar, Lotus Notes Administration I & II, Notes Consulting, 3rd level End user, troubleshooting spam and firewall issues, deadmail issues within Lotus Notes
• Support and troubleshooting, Lotus Smartsuite 1-2-3, Wordpro
• Microsoft: Visual Basic, W2K,Windows 98, Windows 95, Windows 3.1, MS Word, Excel, PowerPoint, Publisher, Windows NT, Office 2000, Windows XP,
• Additional: DOCS Open, Imanage, Novell, Internet Explorer, Netscape, PROFS/VM, DisplayWrite, FOILS 5, Zenworks Console One, PC Anywhere, FireFox Mozilla/Thunderbird, CMS, SQL Relational Databases
• Script Documents, GML tags, Electronic mail, AMI PRO, WordPerfect, Quicken,
Quickbooks, Peachtree, ComputerSelect, OneSource, WinZip, Adobe, CompuBase,
Outlook Express, Iomega, Citrix Mainframe Server
• HTML, MS-DOS commands, Javascript, C++ , OS/2, .NET programming
HARDWARE / PERIPHERALS:
• SONY Vaio, Microtek, Linksys router, Belkin, Dell, IBM PC, Packard Bell, Compaq, Lexmark, Hewlett-Packard, 3Com, Canon, Kodak, Logitech, Netgear, Blackberry, Motient, Motorola Timeport, Palm Pilot, 3 Com, Wireless mice and drivers, Audio and Video projectors, etc., SAN, Compaq servers, Dell Servers
BUSINESS:
• Typing (75 WPM)
• Strong Internet Marketing skills
• World Wide Web & E-Commerce
• Psychology Minor |