Resume: i belive in smart working and belive that there is no shortcut to success

Biographical Information & Email Address

Name	Neelam
E-mail	Patra
Address	J2/42B , Kalkaji, New Delhi
City, State	New Delhi
Country	India
Phone	09910399073

What are you looking for in a job?

Work status	I am looking for a company to sponsor my H1 visa.
Preferred employment	Full-Time/Permanent
Availability time frame	1-2 months
Highest degree obtained	Btech
Years of experience	1.8year
Annual or hourly pay	301805 Annualy
Willing to relocate?	Yes
Willing to travel?	Yes
City or area preferred	Kolkatta , US
Skills	Domino CLP Certified
Hardware experience	No
Programming languages	C

Description and work experience

i belive in smart working and belive that there is no shortcut to success

Have excellent technical skills, communication skill, and goal-focused professional offering more than 1 and half years of experience in Information Technology industry. I am motivated and enthusiastic by new challenges and tasks and take excellent approach to achieve success in all projects. I like to work in a complex projects which have scope for learning and challenge

CURRICULUM VITAE Neelam Patra J2/42B Near Tara Apartment Email : neelam.patra@gmail.com Kalkaji Mobile : +91-9910399073 New Delhi ------------------------------------------------------------------------------------------------------------ Experience Summary: More than One and half years of experience in IT Industry as a Senior System Analyst involved in providing doubled-dyed Solutions Work Experience : Company : HCL Comnet Ltd, Noida Duration : July 31st 2006 to present Designation : Senior System Analyst Educational Qualification:  First Class (75%) in BE ( Electronics and Telecom) from Utkal University in 2006. Professional Certification CLP Certified (code:720) : Candidate\Testing ID: SR3323255 Job Profile: Currently Working in HCL Comnet as Senior Systems Analyst in HCL Comnet.: I am an active member of Global Account Administration team and supporting Global User (Cummins Inc) on 24 by 7 basis. I manage the team queue, personnal queue and SPOC for different escalation related to Lotus Notes and Windows issues from End User. Apart from this I also take care of incident management, problem management. I also took the responsibility of imparting training to new team members as assigned by Team Leader within the team. Following are the core areas that have been working on and my job responsibility  Experience in Monitoring tools: BMC Patrol.(remedy, Peregrine )  Remote connectivity tools used: RDP.(remote desktop protocol)  Handling second level escalation problem tickets. Lotus Notes :  First and second level troubleshooting in notes  Setting Up Notes Users and Clients.  Managing Notes Users  Mail Routing  Create user notes id, create mailin db.  User name change and business unit change is done in notes address book and entrprise directory.  To check user in the Access Control List,deny access group ,employee groups if user in not able to access this mailfile.  Recertification of idfiles. Public ,Private key matching Unix Adding & Creating Accounts,Groups on CTG & Unix Servers. Locking , Deleting & Password resetting for Unix Account. Mainframe:  Create , lock,unlock,reset password for accounts in mainframe. Windows:  Creating & Managing File Shares & Providing access to users on them.  Handling issues related to File share Management .  Handling issues related to Login script of user. Achievements:- 1. Awarded for Best Quality work in present offshore management by the Service Owner (Cummins Inc). Personal Information  Date of Birth :7th August 1983  Sex :Female  Spouse Name :Jyotiprakash Patra  Marital Status : Married  Interaction : English, Hindi, Oriya  Hobbies :gardening,painting. Declaration : I hereby declare that all statements written above are true to the best of my knowledge and belief. Place: Delhi Neelam Patra Date: