RESUME OF: SUSAN G. HASKINS
LOTUS NOTES/DOMINO SPECIALIST, LOTUS NOTES/DOMINO SYSTEM ADMINISTRATOR AND APPLICATION DEVELOPER, SYSTEM/DESKTOP SUPPORT SPECIALIST
SUMMARY: I have twelve years experience in INFORMATION TECHNOLOGY with expertise in hardware, software and server support, installation, end-user training and support, system administration and application development.
HARDWARE: IBM WORKSTATIONS/THINKPADS, DELL DESKTOPS/LAPTOPS, INTEL SERVERS, RAID SETUP, ROUTERS, SWITCHES, HUBS, BACKUP DRIVES, HARDDRIVES, MODEMS, PRINTERS, ETHERNET, PALMS, BLACKBERRY
SOFTWARE: WINDOWS 9X, WINDOWS 200x, XP, MS OFFICE APPLICATIONS, WINDOWS SERVERS, NOVELL NETWARE, LOTUS NOTES, DOMINO, LINUX, RETROSPECT BACKUP, UNIX, SYMANTEC ANTIVIRUS, SYMANTEC PC ANYWHERE, INTELLISYNC, BES
PROFESSIONAL Lotus Notes/Domino Administrator 12/06 to present
EXPERIENCE: Tri-Com Consulting – Assignment - Northeast Utilities, Berlin, CT
At Northeast Utilities I work within a team of four Notes Administrators, in a 6000 user/12 plus server environment which includes Domino Mail and Application servers. Applications include SameTime, QuickPlace, and Blackberry. The servers include both production and test/development systems running on Windows and Solaris platforms. The servers and clients are R7.0.2. I handle the majority of the day-to-day Notes Administration duties which include break-fix work related to Domino/Notes, ACL management, quota management, user registrations, terminations, address book administration, monitoring of mail routing, pro-active issue resolution, etc. I assisted in the client upgrade from R6.5.2 to R7.0.2.
Network Support Specialist, System Analyst – 02/06 to 12/06
Naugatuck Valley Radiology Associates, Southbury, CT
I provided support and administration on servers that include the following systems: Windows 200x, Domain Controllers, Symantec, and Radiology specific applications. I provided desktop support for 100 plus users, which included Windows XP and MS Office applications (Word, Excel, and Outlook) among others. I provided user training for Windows and Office applications. I analyzed current systems and recommended improvements and/or alternatives. I worked with a project team providing analysis of financials and data related to opening an additional Radiology practice within the company.
System Support Specialist, Lotus Notes Administrator - 3/05 to 02/06
Gunther International, Norwich, CT
I administered the Lotus Domino and Notes system. I performed upgrades on the server hardware, OS, and Domino versions on 2 servers that were then setup to be clustered. I upgraded the servers and users from Notes/Domino R5 to Notes/Domino R6.5.1. I provided support and administration on servers that included the following systems: Lotus Notes/Domino, Windows, Progress, Syteline, Domain Controllers, Symantec, and Linux among others. I provided desktop support for 80 plus users, which included Lotus Notes, Windows and MS Office among others. I diagnosed and repaired both PC hardware and software. I provided user training for Lotus Notes, Windows and MS Office applications.
System Support, Lotus Notes/Domino Specialist - 6/95 to 2/05
NEC Infrontia, Shelton, CT
I monitored and administered the various systems including Notes, Windows, UNIX, Oracle, backup software, Netware, etc. I provided PC hardware/software technical support, training, installation, configuration, and trouble shooting in an 80 plus user WINDOWS SERVER/NOVELL NETWARE LAN/WAN environment. I designed, implemented and supported Lotus Notes applications. I setup and administered the Domino/Notes system. I developed many custom Domino/Notes databases and applications. I brought the company through 3 major release upgrades of hardware, OS, and Domino/Notes (from Release 3 to Release 6.5), including a domain name change.
OTHER Manager - Purchasing, Expense Payables, and Mail Services - 9/90 to 6/95
PROFESSIONAL Bloomingdale’s By Mail, Cheshire, CT
EXPERIENCE:
I supervised a staff which included a Purchasing Agent, Expense Payables Clerk, Assistant Supervisor of Mail Services and clericals. My major duties included strategic planning, preparing department budgets, hiring, training, and developing and implementing systems and procedures.
EDUCATION: Sacred Heart University, Fairfield, CT - MS Computer Science, IT
Teikyo Post University, Waterbury, CT - BS in General Studies
TECHNICAL Certified Novell Administrator Prep Course, Certified Novell Engineer
EDUCATION: Prep Course, Beginning Linux, MS Project Level 1, MS Project Level 2
CERTIFICATES: Certified IBM Professional for Lotus Notes Application Development R7
Certified IBM Professional for Lotus Notes System Administration R7
CONTACT: sghaskins@aol.com
203-228-4910 (cell)
203-879-5396 (home) |