Wireless Mail - Blackberry Quick Start

WirelessMail v4 for Domino is the easiest and most affordable way to receive and reply to your Lotus Notes email from any mobile device. Not only that, but you can use it to forward your Lotus Notes email to anywhere. WirelessMail is a powerful and configurable mail forwarding agent that relays the emails you want, when you want, to your mobile device.


This is a downloadable email product only. No media will be shipped.


The RIM BlackBerryTM handheld is an ideal mobile device for Lotus Notes. The push email capability works perfectly with WirelessMail, including support for file attachments, sending emails that appear to come from Lotus Notes, and even retaining sent emails in your Notes Sent folder. Additionally, the BlackBerry comes with a cradle and desktop synchronization software for synchronizing your Lotus Notes calendar, contacts, and to-do's with the handheld.

Requirements:
  • BlackBerry handheld, service plan. BlackBerry Web Client account* recommended for advanced features.
  • Lotus Notes/Domino email account
  • Lotus Notes 5.x or later version
* The BlackBerry Web Client is a website account issued by your wireless carrier for you to manage your own BlackBerry settings. Web Client accounts are available from all BlackBerry carriers, and are usually included with your monthly "BlackBerry Internet Edition" service plan. If you do not have a Web Client account, contact the customer service for your wireless carrier. Frequently, the telephone customer service representatives can change these settings for you.

1) Install the Wireless Mail Installation software (please email Support@LavaTech.com with any problems). When prompted for your 'Destination email' address, enter the email address of your BlackBerry handheld. If you just received your BlackBerry and don't know this address yet, simply send yourself an email to see from what address it is sent. You may have to follow some basic set up instructions on the BlackBerry to use it for the first time. On the install page, click . Installation may take anywhere from a few seconds to a few minutes depending on network speed. If you are on a local replica of your Notes mail, replicate your mail to cause the WirelessMail components to work on your server mail box.



Newly received emails should now display on your BlackBerry! Below are the steps to take advantage of advanced BlackBerry features to make WirelessMail more useful.

Make emails sent from the BlackBerry appear to come from Lotus Notes

2) Login to your BlackBerry Web Client, choose the 'Profile' settings, and then choose to change the 'Sent From Address' option (AT&T is pictured below... others are very similar). Enter your Lotus Notes internet email address in the 'Sent From Address' field and click Submit.




Make emails sent from the BlackBerry show up in the Sent folder in Notes

3) In the Profile settings, select 'Auto BCC'. Enter your Notes internet address and click Save. This will cause the BlackBerry to send a copy of all outgoing messages back to Notes



4) In the Options settings, select 'Email identification' and optionally enter a signature to automatically appear at the end of all messages sent from the BlackBerry. You probably want to match the text you use in your Lotus Notes emails. You can leave this blank if you don't want a signature.


5) From your Notes inbox choose Actions\WirelessMail\Configuration... to open the WirelessMail Configuration screen. If you don't see this option, restart Lotus Notes.


6) Select your BlackBerry address in the list, and click the "Edit Address Profile..." button. For the "Device 'From' address", enter the exact same address that you entered above in Step 2. Click OK to close the box.



7) On the 'Email Types' tab, check the box 'Copies are sent back to Lotus Notes - place them in the "Sent" folder.' Then click the 'Save Changes & Exit' button.


Emails sent from the BlackBerry should now appear to come from your Notes internet address. Within a few minutes, such emails will also appear permanently in the Sent folder in Lotus Notes, as if you had sent them from Notes.